FAQ
About DOSE Athletic
About DOSE Athletic
What is the vision of DOSE Athletic?
What is the vision of DOSE Athletic?
Our vision is that everyone should feel fresh and stylish before, during and after their training. DOSE Athletic combines performance apparel with clean, modern design so you can feel confident throughout your entire training journey.
When was DOSE Athletic founded?
When was DOSE Athletic founded?
The idea behind DOSE Athletic began in 2016 with a simple belief: training should make you feel confident, fresh and proud of how you look. After years of development, the brand was officially launched in 2022.
Why choose DOSE Athletic?
Why choose DOSE Athletic?
DOSE Athletic combines antibacterial performance with clean, modern design. Our garments are created to help reduce sweat odor while keeping you fresh and comfortable throughout your day. Designed for the full training journey, DOSE Athletic apparel works just as well before, during and after your workout — allowing you to feel both fresh and stylish wherever you go.
What does DOSE stand for?
What does DOSE stand for?
It is an abbreviation of Dopamine, Oxytocin, Seratonin, and Endorphins, the four major brain chemicals that create happiness. All of them are more or less activated by physical activities.
How can I contact DOSE Athletic?
How can I contact DOSE Athletic?
If you have any questions, feel free to contact us through our website or send us an email at customerservice@doseathletic.com We are always happy to help.
Products
How long do your training clothes last with regular use?
How long do your training clothes last with regular use?
DOSE Athletic garments are designed for durability and long-term performance. Thanks to breathable, odor-resistant materials, the garments often require less frequent washing compared to traditional training clothes. Since repeated washing is one of the main causes of wear, this can help extend the lifespan of the garment. For best results, we recommend following the care instructions provided on each product.
Are your products suitable for both training and everyday wear?
Are your products suitable for both training and everyday wear?
Yes, DOSE Athletic apparel is designed to perform just as well during training as in everyday life. Our garments combine functional materials with a clean and modern design, allowing you to move freely, stay comfortable, and look good whether you're at the gym or on the go. The materials also have antibacterial properties that help the garments stay fresh longer.
Where are your garments designed and produced?
Where are your garments designed and produced?
All DOSE Athletic garments are designed in Sweden. Production takes place with carefully selected manufacturing partners in Asia who specialize in high-quality performance apparel. We work closely with our partners to ensure premium materials, responsible production standards, and consistent quality in every piece.
What does it mean that the clothes are antibacterial?
What does it mean that the clothes are antibacterial?
Antibacterial training apparel is designed to reduce bacterial growth in the fabric, which helps minimize odor and keeps the garments feeling fresh for longer, even during intense workouts. For best results, we recommend following the washing instructions and avoiding fabric softener.
Do your products prevent sweat odor?
Do your products prevent sweat odor?
Yes, our training apparel is designed with breathable materials that help prevent bacterial growth, which is the main cause of sweat odor. This helps the garments stay fresh for longer, even during intense workouts.
What are DOSE Athletic products made of?
What are DOSE Athletic products made of?
Most DOSE Athletic garments are made from high-performance blends of polyester and spandex, designed for durability, breathability, and comfort during training. Some products may also include cotton or other materials depending on the design and purpose of the garment. For exact fabric composition, please refer to the product description on each product page.
Sizing
How do your garments fit?
How do your garments fit?
Most DOSE Athletic garments are designed to be true to size. For each product, we provide information about the model’s height and the size worn to help you better understand how the garment fits.
What should I do if I am between two sizes?
What should I do if I am between two sizes?
If you are between two sizes, we recommend choosing the smaller size for a more fitted look, or the larger size for a more relaxed and comfortable fit.
Is there a size guide?
Is there a size guide?
Yes. Each product page includes a detailed size chart to help you find the correct size before placing your order.
How do I know what size the model is wearing?
How do I know what size the model is wearing?
You can find information about the model’s height and the size worn in the product description on each product page.
Shipping & Delivery
Do you ship internationally?
Do you ship internationally?
Yes, DOSE Athletic ships to several countries. Shipping availability and delivery times may vary depending on the destination.
I ordered the wrong item. Can I change or cancel the order when it has been placed?
I ordered the wrong item. Can I change or cancel the order when it has been placed?
Unfortunately, if your order has already been fulfilled, we are unable to make any modifications to your order as it's already on its way to you. If you have any questions about your most recent order, please email us customerservice@doseathletic.com
When will my order be shipped?
When will my order be shipped?
Orders are usually processed and shipped within 1–2 business days after the order has been placed. Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.
What is your turn and exchange policy?
What is your turn and exchange policy?
We stand behind the quality of every product we sell. If your purchase does not work out for any reason, you may initiate a return or exchange within 30 days of receiving your order. Products must be unwashed and unworn with original tags. Returns can be refunded back to the original payment method or come in the form of store credit. We cannot offer free return shipping for international orders or refunds for customs or Duties.
The tracking says the parcel has been delivered but I never received it.
The tracking says the parcel has been delivered but I never received it.
If your tracking information states that your package was delivered but you never received it, please email customerservice@doseathletic.com and one of our customer representatives will be able to further assist you.
Can I track my order?
Can I track my order?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery.
What does shipping cost?
What does shipping cost?
Shipping within Sweden is free for orders over 700 SEK. For orders below this amount, a shipping fee of 39 SEK applies.
Within the EU, we offer free shipping on orders over 1000 SEK. Orders below this amount have a shipping cost of 99 SEK.
Shipping costs and options are always displayed clearly at checkout before you complete your purchase.
What shipping options do you offer?
What shipping options do you offer?
We ship our orders using trusted logistics partners. Orders within Sweden are delivered with PostNord (tracked parcel), while international orders are shipped with DHL. The available shipping options will be shown at checkout depending on your location.
How long is the delivery time?
How long is the delivery time?
Delivery times depend on your location. Orders within Sweden are typically delivered within 2–5 business days. International delivery times may vary depending on destination.
Who is responible for international taxes and duties?
Who is responible for international taxes and duties?
Taxes and duties incurred by each country on imported items are the customer's responsibility. Custom fees are based on the total value of the products entering your country. Unfortunately, we have no control over this.
EU countries do not have duties from Sweden.
Payment
Is my payment secure?
Is my payment secure?
Yes. All payments on our website are processed through secure and encrypted payment solutions. We only work with trusted payment providers to ensure that your payment information is handled safely and securely.
Your payment details are never stored by DOSE Athletic.
When will the payment be charged?
When will the payment be charged?
For card payments, the amount is reserved or charged when the order is placed. For Klarna payments, Klarna’s payment terms and conditions apply.
Can I pay with invoice or installment payments?
Can I pay with invoice or installment payments?
Yes. Through Klarna you can choose to pay by invoice or split your payment into installments according to Klarna’s available payment options and terms.
What payment methods do you offer?
What payment methods do you offer?
We offer secure and convenient payment options to make your shopping experience as smooth as possible. You can pay using major credit and debit cards such as Visa and Mastercard, as well as Klarna.
Care & Washing
How can I prevent my garments from losing their shape or color?
How can I prevent my garments from losing their shape or color?
• Wash in cold or lukewarm water. High temperatures can damage elasticity and fade colors.
• Avoid powdered detergents and fabric softener.
• Air dry instead of tumble drying.
• Since DOSE garments are designed to help reduce sweat odor, you do not need to wash them after every workout. Washing less frequently helps preserve both color and elasticity.
Can I use a tumble dryer?
Can I use a tumble dryer?
High heat can damage the performance of the material and shorten the lifespan of the garment. For best results, we strongly recommend air drying your DOSE garments.
How should I wash DOSE Athletic garments?
How should I wash DOSE Athletic garments?
Our garments are best washed at 30°C without fabric softener. Fabric softener is not recommended for training apparel as it can reduce the performance of the fabric, cause the material to wear out faster, and affect the antibacterial properties.
General Questions
When will sold out products be restocked?
When will sold out products be restocked?
We aim to restock popular products as soon as possible, but restock times may vary depending on the product and availability. Some items are released in limited quantities and may not return in the same color. However, the design may appear again in new colors or future collections.
Do you offer discounts or promotions?
Do you offer discounts or promotions?
DOSE Athletic focuses on creating high-quality products rather than running frequent discounts. From time to time, we offer exclusive promotions and early access to members of our community. To stay updated on special offers, product drops, and community benefits, we recommend following DOSE Athletic and subscribing to our newsletter.
How do I use a discount code?
How do I use a discount code?
You can enter your discount code at checkout before completing your purchase. The discount will be applied once the code has been entered and accepted.
Can I change or cancel my order?
Can I change or cancel my order?
If you would like to change or cancel your order, please contact us as soon as possible after placing it. We cannot guarantee changes once the order has been processed or shipped.
Do you have any physical stores?
Do you have any physical stores?
Yes, DOSE Athletic is available in selected physical stores. You can find our current retail partners on our website under the “Find a Store” section.
Will I receive an order confirmation by email?
Will I receive an order confirmation by email?
Yes, once your order has been placed, you will receive an order confirmation by email. If you do not receive it, please check your spam or junk folder.
CONTACT US
If you have further queries feel free to reach out to us, our team is available to support you 24/7